Everything you were going to ask.
Pricing, scheduling, licensing, permits, cleanliness and the awkward questions people usually save until the end. If something isn't here, call and ask.
Estimates & money
Nothing — estimates are always free. You get a written breakdown, usually within one business day of the walkthrough, so you can see exactly what's included before committing to anything.
Yes. No call-out fee, no deposit to get a number, and no obligation to go ahead. Plenty of people get an estimate and come back months later — that's fine.
Pricing is agreed in writing before work begins, with no surprise add-ons. Small jobs are usually settled on completion. Larger projects use a simple deposit and milestone schedule, laid out in the estimate so you always know what's next.
Most work is priced by the job, so the number you agree is the number you pay. Open-ended diagnostic work — chasing a leak inside a wall, for example — is the exception, and you'll be told that before anything starts.
You can get a ballpark on the phone for simple work. For anything else, a price given sight-unseen is a guess, and guesses turn into change orders later. Fifteen minutes on site is what makes the written number reliable.
Either works. Many homeowners enjoy picking their own tile, fixtures and finishes; others prefer one supply-and-install price and no shopping. Your estimate spells out which items are included so there's no confusion on day one.
Scheduling & scope
Most small and mid-size jobs are scheduled within the same week. Full remodels depend on material lead times and permitting, and you'll get a realistic timeline in writing before anything starts — not an optimistic one.
No. A single shelf, a running toilet, a leaking faucet or a full kitchen rebuild are all welcome. Plenty of customers start with a short punch list of small repairs and come back later for the bigger work.
Not at all. "The bathroom feels dated and the tile is cracked" is a perfectly good starting point. Part of the walkthrough is talking through options and what each one costs.
For almost everything, yes. Work is staged so you keep a usable bathroom and kitchen wherever the job allows, and you'll be told in advance about the days that are genuinely disruptive.
Shut the water off at the fixture or the main if you safely can, then call (727) 483-4882 rather than using the form. Active damage gets prioritised.
The Greater Tampa Bay Area — Pinellas, Hillsborough and Pasco counties, the whole Florida west coast side of the bay. That covers Clearwater, Largo, St. Petersburg, Dunedin, Palm Harbor, Safety Harbor, Oldsmar, Seminole, Pinellas Park, Tarpon Springs, Tampa, Brandon, Riverview, New Port Richey and the towns in between. The full list is here.
Just outside that? Call and ask — it's often still workable.
Credentials & trust
Johnson Home Improvement Services is a fully insured Florida LLC, and Donte is EPA Universal certified through the ESCO Institute for HVAC work.
For larger projects that require permits — major remodels and certain installations — the work is performed as a subcontractor alongside licensed contractors who oversee the job and pull the permits. You'll always be told up front which route your project takes.
Donte, hands-on. You deal with the owner from the first phone call to the final walkthrough. Bigger projects bring in trusted trade partners and licensed contractors where required, but Donte stays accountable for the result.
You call and it gets put right. The reason so many of the reviews come from repeat customers is that the relationship doesn't end when the invoice does.
Yes. Floors and surfaces get covered, dust is contained where it can be, and the site is cleaned at the end of every working day. It's one of the things customers mention most in their reviews.
No. Your details are used to reply about this project and nothing else. There is no newsletter, no CRM sequence and nobody selling your information on.
Yes, and that's unusual for a remodeller. Donte trained as an HVAC technician at Florida Career College and holds EPA Universal certification, so cooling and heating installs, repairs, maintenance, duct sealing and attic insulation are all handled in-house alongside the building work.
Kitchens & baths
A cabinet reface or a backsplash and counter update is usually two to four days. A full kitchen — cabinets, counters, flooring, lighting — typically runs two to four weeks on site once materials have arrived.
Material lead time is the part most people underestimate. Cabinets in particular can take longer to arrive than they take to fit, which is why ordering happens before a start date is set.
For a bathroom, if it's the only one in the house, that gets planned around — the fixtures go back in as early as the schedule safely allows.
For kitchens, expect a stretch without a working sink or counters. It helps to set up a temporary station elsewhere; you'll be told roughly which days those will be before work starts.
Either way works. Plenty of homeowners enjoy choosing their own tile and fixtures, and some prefer one supply-and-install price with no shopping involved.
Whichever you pick, the estimate spells out exactly which items are included so there's no confusion on day one.
Swapping finishes — cabinets, counters, tile, fixtures in the same locations — generally doesn't. Moving plumbing or electrical, or altering structure, generally does.
Where a permit is required, the work runs through a licensed contractor who pulls it and oversees the job, and you'll be told that at estimate stage rather than halfway through.
It depends far more on what's behind the walls than on the tile you pick. A refresh with new fixtures and paint sits at one end; a full rebuild with a tiled walk-in shower and relocated plumbing sits at the other.
You'll get an itemised written figure after the walkthrough, free, so you can see where the money actually goes before deciding anything.
Interiors
Furniture gets moved as part of the job. It helps if small items, breakables and anything sentimental are boxed up beforehand, but you don't need to empty the room yourself.
Yes — knockdown, orange peel and smooth finishes are all matchable. A repair is only successful when you can't find it afterwards, so the texture is tested on a board first and adjusted until it disappears into the wall.
Luxury vinyl plank and laminate are walkable immediately. Tile needs the thinset to cure and the grout to set — usually a day before light foot traffic and a couple more before heavy furniture goes back.
It should come off. Painting over wallpaper looks acceptable for about a year and then telegraphs every seam. Removal, skim and prime costs a little more once and saves doing the whole wall again later.
No. A single patched hole, one door rehung, or one room repainted is all fine. Plenty of customers start with a short list and come back for the bigger work once they've seen the standard.
HVAC
Yes. Donte trained as an HVAC technician at Florida Career College and holds EPA Universal certification through the ESCO Institute, which is what legally permits handling and recovering refrigerant across all system types.
It depends on age, refrigerant type and what has failed. A capacitor or contactor on a seven-year-old system is an easy repair. A failed compressor on a fifteen-year-old R-22 system usually isn't worth the money.
You'll get both numbers and a straight recommendation, including when the honest answer is that it can be repaired again this season.
It varies with tonnage, efficiency rating and whether ductwork or the air handler platform needs attention. Rather than quoting a range that means nothing, the walkthrough gives you a written figure for your house.
Sizing is measured, not assumed from whatever unit happens to be sitting there now.
Both. A seasonal service — coil clean, drain line clear, capacitor and contactor check, refrigerant level verified — is what stops most emergency calls from happening in the first place. It is also considerably cheaper than one.
Yes, and a ductless mini-split is usually the right answer. It avoids extending ductwork into a space that was never designed for it, and it can be zoned independently so you're not cooling the garage to keep the bedroom comfortable.
Exteriors
Most Pinellas and Hillsborough municipalities require a permit for a new fence, and many HOAs have their own rules about height, material and which side faces out.
You'll be told which apply to your address at estimate stage, and where a permit is needed the job runs through a licensed contractor who pulls it.
Decades, if the base is right. Almost every sunken or wavy paver installation failed underneath, not on the surface — usually because the base wasn't compacted in layers or the edges were never restrained.
Individual pavers can also be lifted and reset later if a tree root or settlement moves one, which is a real advantage over poured concrete.
It can, at the wrong pressure or the wrong tip — that's how people strip paint off siding and blow out screens. Surfaces get matched to the right pressure, with soft washing on anything delicate.
Yes. If a few posts have rotted or a storm took out a run, replacing that section is far cheaper than replacing the fence. You'll get an honest read on whether the rest has enough life left to be worth matching into.
Yes, removal and disposal are included in the estimate and itemised so you can see the cost. The yard is left usable rather than staged with a pile waiting for someone else's truck.
Repairs
No minimum job size. Very small visits are priced sensibly rather than padded with a call-out fee, and the more you can group into one visit the better the value gets.
Like-for-like replacements — fixtures, faucets, valves, fans, switches and lights — yes. Anything that involves new circuits, panel work or moving supply and drain lines goes to a licensed electrician or plumber.
You'll be told which category your job falls into before anyone starts, not after something has been opened up.
Most repair visits are scheduled within the same week, and short lists can often be fitted in sooner. If something is actively causing damage — water in particular — say so and it gets prioritised.
By the job. You get a price for the list before work starts, so you're not watching the clock or wondering whether a trip to the hardware store is on your bill.
Only if you want a specific model or finish. Otherwise materials are supplied and itemised on the estimate. If you've already bought something, that's fine too — it just gets fitted.
Still wondering
Ask the awkward one.
If your question isn't answered above, it's probably a good one. Call and you'll get a straight answer, whether or not it wins the job.
(727) 483-4882
donte@johnsons-home-improvement.com
Mon–Sat, 7am – 7pm
No obligation to book
Free written estimate
Insured Florida LLC